ABOUT VOCALTEK
HEALTHCARE SOLUTIONS
With an installed base of over a thousand physicians currently benefiting from our speech recognition solutions, VocalTek is uniquely positioned to draw on this experience to completely customize our client solutions. Our clients include the two super-hospitals in Montreal, super-clinics, GMF’s, specialty clinics and institutes as well as RIS/PACS providers across Quebec. We work with all the certified EMR providers in Quebec including OmniMed, Medesync, Myle, Kinlogix, OFYS and Toubib.
VocalTek is an accredited partner of Nuance for the integration of Dragon Medical One (DMO), a cloud-based front-end speech recognition solution for both English and French physicians.
VOCALTEK SOLUTIONS OFFERS:
Scalable Hospital Grade Dictation, Transcription and Speech Recognition Workflow Solution
- Centralized administration
- Database-driven architecture
- Flexible installation configurations to meet IT infrastructure requirements
- Advanced workflow options to meet department-specific needs
- Bi-directional interfacing for robust communications with existing system
Front-End Speech Recognition Solutions
- On-site or cloud hosted front-end speech recognition solutions for doctors who currently type their patient notes directly into an EMR, EHR or other third-party solutions
- Speech recognition enables data entry at up to 140 words per minute
- Potential to add customized templates and dictation macros to further enhance productivity
- Rapid return on investment
Dictation, Transcription and Speech recognition Workflow Solutions for Specialists
- Provides the option for doctors to finalize themselves their reports produced with front-end speech recognition, or to send them with original recording to a transcriptionist for editing
- Enhance transcriptionist assistance twofold as they receive speech recognized text ready for editing
- Potential to add customized templates and dictation macros to further enhance productivity
- Interfacing/integration possibilities with third-party solutions such as a RIS or PACS
- Rapid return on investment
SOME EXAMPLES OF WORKFLOW VIDEOS:

Radiology Specialty – Realtime Speech Recognition: Example 1

Radiology Specialty – Realtime Speech Recognition: Example 2
LEGAL & GENERAL SOLUTIONS
Although VocalTek’s installed base includes some of the largest law firms and government agencies with enterprise solutions, we nevertheless provide a variety of dictation, transcription, and speech recognition hardware and software solutions regardless of size. Our team will work closely with you to optimize the entire document processing workflow.
Our partnership with Philips as a “Master Digital Center Enterprise” ensures that our team is fully trained and qualified to sell, install, configure, customize, train, and support Philips’ entire line of professional hardware and software solutions. Additionally, we are a value-added reseller for Nuance’s Dragon speech recognition software solutions.
VOCALTEK SOLUTIONS OFFERS:
Professional Dictation, Transcription and Speech Recognition Workflow Solution – Philip’s SpeechExec Pro
- Tailored for small organizations or individuals
- Dictation with Philips Digital Pocket Memos or Philips SpeechMikes
- Encryption and backup functions
- Popup alerts for notification of new important tasks
Enterprise Dictation, Transcription and Speech Recognition Workflow Solution – Philip’s SpeechExec Enterprise
- Tailored for medium to large scale organizations
- Centralized administration
- Remote management of users, workflow settings and hardware devices
- Dictation with smart phones, Philips Digital Pocket Memos or Philips SpeechMikes
- Support of virtualization

Philips’s SpeechLive
- Browser-based dictation and transcription solution
- Simple setup of teams and workgroups
- Requires only internet access and a browser
Front-end Speech Recognition
- Front-end speech recognition solutions for professionals who which to dictate their notes without having to send them to a transcriptionist
- Speech recognition enables data entry at up to 140 words per minute
- Potential to add customized templates and dictation macros to further enhance productivity
- Rapid return on investment
SDK SOLUTIONS
VocalTek’s proprietary software development kit (SDK) is used by solutions providers across Canada to cost-effectively integrate dictation, transcription and speech recognition functionalities into their solutions.
INTEGRATION OF THE FOLLOWING WORKFLOWS:
- Digital dictation with transcription by a secretary
- Real-time speech recognition, with report finalized by author
- Real-time speech recognition, with corrections by a transcriptionist
- Back-end speech recognition, with corrections by a transcriptionist
- Playback of completed reports in digital dictation or speech recognition mode
- Synchronization of audio to text during playback
- Integration of speech recognition directly into your preferred text editor
- Server hosted on site or by VocalTek
- Test application and source code available with the SDK, demonstrating the implementation of every integration feature
- Thorough training and technical assistance by VocalTek
CONTACT US
- PHONE: 514-315-2525
- FAX: 514-315-1773
- EMAIL: info@vocaltek.com
FAQ
- Choosing the most appropriate solution to achieve desired workflow
- Optimizing the speech recognition rate from the outset with:
- Specialized and customized lexicons
- User-specific language model(s)
- User-specific acoustic model
- Customizing the solution to maximize efficiency
- Integration with third-party solutions
- Comprehensive user training
- Ongoing support
Speech recognition can be used to significantly reduce the time it takes to create notes as data entry can reach speeds of 140 words per minute
Whether the author completes his notes using real-time speech recognition or forwards the recognized text to a transcriptionist for edition, overall productivity is dramatically increased
Many repetitive tasks can be automated with voice-enabled dictation macros and custom commands
Reduction of administrative burden and associated costs
Reallocation of time savings to more important tasks
Rapid return on investment
- Multiple speech recognition options including Dragon, SpeechMagic and VSpeech to better serve our clients with the most appropriate solution
- Customization and integration of our solutions within desired workflow
- VocalTek is a Canadian Master Digital Center Enterprise for Philips enabling us to resell, install, train and provide technical support all their professional speech processing products (hardware or software)
- VocalTek is a Canadian value-added reseller for Nuance enabling us to resell, install, train and provide technical support on all Dragon solutions including Medical (DMPE or DMO), Legal and Professional
- The R.O.I. on speech recognition is quite fast as the aim is to reduce the time spent on documentation by at least 25% from the outset
- For instance, if a professional spends 2 hours a day on documentation, he/she can expect to gain an average of 30 minutes per day, 2.5 hours per week or 130 hrs per year. Assuming an average cost of $1,300 per year, the cost of the solution would average $10 for each hour saved.
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